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Product Returns

The Merlin Returns site allows you to raise a request to return a product that you originally bought from us. The process is very straightforward - all you need to do is to register on the site, complete your address and contact details and then you can raise requests to return products to us. You'll receive e-mail notifications and updates along the way, so you know exactly what the status is with your individual return.

Registered User Log In

If you've already registered with us, simply log in below to create a new request, or to check the status of any current return requests.

  Forgotten your password? Click here

New User

Register your details with us to allow you to return products to Merlin.

Once you've registered, everything is processed for you online and the process of returning products to us is straightforward and easy.

Click here to register now

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